This short article will be going out on the morning of Christmas Eve and in preparing it I think of a Christmas Eve that always comes to mind for me in correlation to working in the funeral business. It was probably in the 1990’s, I was probably in […] Read More
We learned last week that a Auburndale, Florida, resident and funeral director had been honored as American Funeral Director’s “Funeral Director of the Year”. In a press release from her employers at Foundation Partners Group it was explained that Jennifer Lindell-Roys, a funeral director at the Kersey Funeral […] Read More
Just over a month from now, from October 19 thru the 23rd, I’ll be in New Orleans attending the 2024 National Funeral Directors Association National Convention. I procrastinated but still got registered under the “Early Bird” registration that saved me $150 right off the top. . . . . […] Read More
It’s only Monday, but you don’t know when you will be caught in your car, or the removal vehicle, for a thirty to forty-five minute drive. Just so you have something worth while and timely so the boss can’t say you are “off the clock” here’s some ideas […] Read More
In this recent article from the student operated Minnesota Daily (University of Minnesota) the Director of the Mortuary Science program Dr. Michael LuBrant says this, “Really, it’s a form of health care. It’s serving families, deceased individuals and people at the end of the life cycle. . . […] Read More
It’s already the 3rd Tuesday of the month when our friends at the Cremation Association of North American (CANA) help to produce the monthly Death Care Peer Support meetings online. It will happen again tonight at 8 pm Eastern Time/ 7 pm Central Time. Here’s what CANA […] Read More
“Customer Experience”, or “CX” for short. It’s an extremely important part of your business operation — whether you know it or not. Customer Experience is a subjective thought process of how your clients and others — such as shoppers and people who may simply look to your […] Read More
Over the past couple of years many in the Death Care profession have identified that there has been a labor issue in funeral service. Anecdotally, in my opinion, most of that labor issue has simply been in being “short-staffed” on the licensed funeral director/embalmer realm. There seems to […] Read More
It’s difficult to know exactly this early into 2024 if 2023 was a year in which opioid deaths continued to climb or if the United States is starting to make progress in its fight to limit these number of deaths. However, every funeral director in the country […] Read More
Is there a time when you haven’t given the task at hand your all in effort? Maybe your feeling burned out or under-appreciated. Odds are that if you have felt that way, you are probably not alone with the thought. Tonight, January 16, the Cremation Association […] Read More
Maybe you’ve been living under a rock and have not heard multiple and multiple times from media and social media that today is the Iowa Caucuses. . . .the first step in whittling up the candidates that will lead to the upcoming 11-month process in selecting our next […] Read More
It was announced in a recent press release that industry veteran Jim Price has joined the team at Johnson Consulting Group. In the press release Johnson Consulting Group described Price as “a distinguished professional with an unparalleled career spanning over five decades in the funeral and cemetery profession. Price’s strategic […] Read More
It was only about two weeks ago that Funeral Director Daily reported the final numbers for life expectancy in the United States using the 2021 final figures. At that time, as you can see in this article, life expectancy had been lowered for newborns in the United States […] Read More
Over my years as a funeral director the confidentiality that I kept for my client families was always paramount in my mind. Being a funeral director in a small community just led itself to the fact that “people would ask me questions”. Those questions included things like “How did […] Read More
Our friends at “Two Guys and a Question” podcast, funeral service experts Alan Creedy and Danny Jefferson released a 7-minute podcast the other day that really hit home to me. Creedy and Jefferson brought up the idea of “Radical Hospitality”. You may not know what that is, […] Read More
